Secretariat case studies.
Concrete examples of how clients use our bilingual secretariat. From Missis C, a property developer overseeing several sites who needs help with technical files, to Mister V, an organisational consultant constantly on the move who outsources all his secretariat — practical anonymised cases that may match your situation.
Secretariat cases
Missis C — property developer
Sector: real estate · Overseeing several construction sites · Engagement: ~8h / month on retainer plus ramp-up overflow
A property developer running three to four parallel construction sites needs help with the technical paperwork that accumulates: CCTP files (project specifications), building permits, supplier liaison, the lettres recommandées that arrive weekly from administrations or sub-contractors. Our secretariat handles the file assembly, supplier follow-ups, and dispatch — leaving Missis C free to spend her days on the actual sites.
Engagement shape: 8 hours / month on retainer, plus 16–24 hours / month during ramp-ups when a new permit application is pending. Bilingual — useful for the European architects she works with.
Mister V — organisational consultant
Sector: management consulting · Constantly on the move · Engagement: full secretariat outsourcing
An organisational consultant working with mid-market clients across France and Switzerland — typically out of town 3–4 days a week. Mister V outsources his entire secretariat to us: calendar management, travel booking, quotes-to-clients, invoicing follow-up, expense filing. His Pack Premium Optic gives clients a credible Montpellier office address; the dedicated phone forwards to his mobile when he wants live calls.
Engagement shape: 12 hours / month base retainer, plus à la carte for big-document weeks. Single dedicated team member who knows his clients by name.
Missis K — solo professional in regulated activity
Sector: regulated profession (medical, legal, accountancy) · Engagement: ad-hoc by the hour
A solo professional in a regulated activity uses our secretariat for the things she can't legally delegate to a non-professional staff member but doesn't have enough volume to hire for: typing reports, mailing dossiers, calendar follow-up with clients, billing reminders. Book by the hour when needed; no retainer.
Why it works
The common thread across these cases: a single function (secretariat) wouldn't justify a half-time hire, but the work needs to get done. Outsourcing to a bilingual on-site team gives flexibility, geographic permanence (the team is here even when you're not), and a credible business face — at a fraction of the cost of a payroll hire.
Questions fréquentes
How does a property developer use the secretariat?
Missis C runs three to four parallel construction sites and needs help with the technical paperwork that accumulates: CCTP files (project specifications), building permits, supplier liaison and the registered letters that arrive weekly. Our secretariat handles file assembly, supplier follow-ups and dispatch. Engagement shape: 8 hours a month on retainer, plus 16–24 hours a month during ramp-ups when a new permit application is pending.
How does an organisational consultant use the secretariat?
Mister V works with mid-market clients across France and Switzerland and is typically out of town 3–4 days a week. He outsources his entire secretariat to us: calendar management, travel booking, quotes-to-clients, invoicing follow-up and expense filing. Engagement shape: 12 hours a month base retainer, plus à la carte for big-document weeks, with a single dedicated team member.
Can a solo professional use the secretariat without a retainer?
Yes. Missis K, a solo professional in a regulated activity, uses our secretariat for typing reports, mailing dossiers, calendar follow-up with clients and billing reminders. She books by the hour when needed, with no retainer.
Why does outsourcing the secretariat work?
A single function (secretariat) wouldn't justify a half-time hire, but the work still needs to get done. Outsourcing to a bilingual on-site team gives flexibility, geographic permanence (the team is here even when you're not), and a credible business face — at a fraction of the cost of a payroll hire.
Do you provide coffee breaks and catering options?
Yes. We offer welcome coffee served in the room, breakfast with pastries, a tea-time break with biscuits, lunch at the on-site restaurant with its terrace, meal trays served directly in the room, and buffet or cocktail dinner on quotation.
Is it possible to get here by bicycle or electric car?
Yes. You can reach the site via a cycle path, and charging points are available for electric vehicles, in keeping with a soft-mobility approach.
Has the centre reduced single-use plastic and set up waste sorting?
Indeed it does — disposable plastic has been removed from the meeting rooms, drink machines and supplies, reusable tableware such as mugs and eco-cups is used, and paper and cardboard are separated for recycling.
What is the number of offices per centre?
115 offices over two Montpellier addresses: Garosud lines up 75, plus 70 industrial units (the largest business centre in Occitanie), and Millénaire 40, in Castelnau-le-Lez.